REFUND & CANCELLATION POLICY
Effective Date: [JUNE 2026]
This Refund & Cancellation Policy explains the terms that apply to purchases, subscriptions, cancellations, and refund requests for services provided by US SPARK AI LLC through https://ussparkai.us.
1. SUBSCRIPTION SERVICES
US SPARK AI LLC provides AI-powered services and technology solutions through subscription plans.
Available plans may include:
Spark Starter — $300
Spark Professional — $400
Spark Premium — $500
The applicable billing frequency and renewal terms will be clearly displayed to customers before completing a purchase.
2. SUBSCRIPTION CANCELLATION
Customers may request cancellation of their subscription through the available account management options or by contacting US SPARK AI LLC.
To request cancellation, contact:
Email: info@ussparkai.us
Phone: +1 (571) 569-2864
If a subscription automatically renews, customers should cancel before the next scheduled renewal date to avoid being charged for the next billing period.
Cancellation of a subscription does not automatically qualify the customer for a refund of payments that have already been processed.
3. REFUND REQUESTS
Customers who wish to request a refund should contact US SPARK AI LLC as soon as possible.
Refund requests should include:
Full name
Account email address
Order or transaction information
Date of purchase
Reason for the refund request
Send refund requests to:
Customers may also contact customer support by phone:
+1 (571) 569-2864
4. REFUND ELIGIBILITY
Refund eligibility depends on the specific service or subscription purchased, the applicable plan terms, and the circumstances of the request.
US SPARK AI LLC will review refund requests according to the terms presented to the customer at the time of purchase.
A refund is not guaranteed for every request.
Any applicable refund restrictions or conditions will be clearly disclosed before the customer completes the purchase.
5. RECURRING SUBSCRIPTION PAYMENTS
If a customer has an automatically renewing subscription, the customer is responsible for canceling the subscription before the next scheduled renewal date if they do not wish to continue.
Once a recurring payment has been successfully processed, the payment may be non-refundable unless the customer qualifies for a refund under the applicable refund terms.
6. APPROVED REFUNDS
If a refund is approved, it will generally be issued to the original payment method used for the purchase.
Refund processing times may vary depending on the payment processor, bank, or financial institution.
US SPARK AI LLC is not responsible for delays caused by a customer's bank or payment provider after a refund has been processed.
7. CANCELLATION AND SERVICE ACCESS
Unless otherwise stated in the applicable plan terms, when a customer cancels a subscription, access to subscription services may continue until the end of the customer's current paid billing period.
After the applicable subscription period ends, access to subscription-restricted services may be discontinued.
Cancellation does not automatically reverse charges that have already been processed.
8. DUPLICATE CHARGES
If you believe you have been charged more than once for the same purchase or subscription, contact us promptly.
We will review the transaction and, if a duplicate charge is confirmed, take appropriate action.
9. FAILED PAYMENTS
If a recurring subscription payment fails, the payment processor may attempt to process the payment again.
US SPARK AI LLC may temporarily restrict or suspend access to subscription services if payment remains unsuccessful.
Customers should ensure that their payment information is accurate and up to date.
10. PLAN CHANGES
If US SPARK AI LLC allows customers to upgrade or downgrade their subscription plan, applicable pricing and billing adjustments will be explained before the change is completed.
Any differences in pricing or billing will be handled according to the applicable subscription terms.
11. CONTACT US
For questions about refunds, cancellations, subscriptions, or billing, contact:
US SPARK AI LLC
Address:
13309 US Highway 17
Hampstead, NC 28443
Phone: +1 (571) 569-2864
Email: info@ussparkai.us
Website: https://ussparkai.us
12. POLICY UPDATES
US SPARK AI LLC may update this Refund & Cancellation Policy from time to time.
Any changes will be posted on this page with an updated Effective Date.
Customers should review this policy periodically for the latest information.
IMPORTANT
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