Our Commitment to You

Privacy Policy

US SPARK AI, operated by VERTAX SOLUTIONS LLC, is dedicated to protecting your personal data and ensuring transparent practices across all our services. This policy outlines how we collect, use, and safeguard your information.

Your Data, Our Responsibility

Our Data Protection Standards

When you contact US SPARK AI, we collect information necessary to provide effective customer support and information services. This includes details you provide during phone inquiries, such as your name, contact number, and specific questions related to utility accounts, billing, or service connections. This data is used solely to facilitate your requests, offer guidance, and improve our service quality. We do not share your information with unaffiliated third parties for marketing purposes.

All collected data is stored securely and handled with strict confidentiality protocols. We implement robust technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal information. Your data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. You have rights regarding your data, including access, correction, and deletion, which can be exercised by contacting us directly.

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Questions About Your Privacy?

For any inquiries regarding this Privacy Policy, our data handling practices, or to exercise your privacy rights, please reach out to our dedicated support team directly.