Your Questions Answered
Independent Utility: Clarity & Confidence
Common Inquiries
Is Independent Utility a utility company?
No. Independent Utility is an independent private assistance and information service operated by CORELIX LLC, not a utility provider.
Are you a government agency?
No. Independent Utility is a private business and is not a government agency or public utility commission.
Are you affiliated with my utility company?
Independent Utility is not a utility provider and does not claim to officially represent a utility company unless a specific authorized relationship is clearly disclosed.
Can I contact my utility provider directly?
Yes. Customers may contact their utility provider directly for official account information, billing, payments, outages, emergencies, and service requests.
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